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My drive is locked with bitlocker and when I go to my Microsoft account for the key, it flashes on the correct screen, but goes to an error screen before it loads. The error screen says "Something happened. Wait a bit then try again." It's been over 12 hours and i would really like to my access my drive!
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hello, I have already resolved this issue. Since I do not know English, the following content is all machine-translated.
Firstly, you should check if your OneDrive account is locked. My OneDrive account was locked by Microsoft due to exceeding its storage capacity. The solution is to purchase a larger OneDrive storage capacity, for example, 1TB, and then wait for your account to be unlocked. Finally, return to the initial screen, and you will be able to see the recovery key.
Hi, I am Dave, I will help you with this.
This is a problem being reported by many people, there seems to be a server side problem on the Bitlocker recovery page, because Community is just a user to user forum, the best option is to report this on the Feedback Hub (Windows Key + F) the more people that report this the sooner they will have this fixed.
