Everything closing on screen timeout?

Question

Every time my computer goes into sleep mode, it will close out all of my applications except for my Sticky Notes. Anything that is open in Chrome or anything else closes. Ive done a full clean boot, I've gone through the "power and sound" trouble shooting steps. Nothing is resolving this issue and it's beginning to be a struggle having to re- log into 10 different applications and websites with multi-factor authentication every time I step away from my desk for more than 10 minutes. Please help!!!

Answer 1

Hi, A,

Sorry to hear you're experiencing this issue.

Usually, this problem is caused by corrupted files on Windows, you can use these commands to find and repair the corrupted files.

Step 1: Check if doesn't have any corrupt files on the windows.

1-Right-Click on Start then click on Windows Terminal (admin)

2- Type these commands.

sfc /scannow (and press Enter)

Dism /Online /Cleanup-Image /ScanHealth (and press Enter)

Dism /Online /Cleanup-Image /CheckHealth (and press Enter)

3- The DISM tool will report whether the image is healthy, repairable, or non-repairable. If the image is repairable, you can use the /RestoreHealth argument to repair the image.

4-Type this command and press Enter:

Dism /Online /Cleanup-Image /RestoreHealth

Step 2: Rebuild the hibernate.sys file, this is the file responsible for saving the state of the apps when your computer sleeps.

1-Right-click on Start then click on Windows Terminal(admin)

2-Type this command and press Enter:

powercfg.exe /hibernate off

3-Reboot your PC

4-Right-click on Start then click on Windows Terminal(admin)

5-Type this command and press Enter:

powercfg.exe /hibernate on

6-Reboot your PC and check if the problem was fixed

I hope this information helps. If you have any questions, please let me know and I'll be glad to assist you further.