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Keyboard input not working

Anonymous
2023-10-06T22:26:57+00:00

My keyboard and mouse have been working fine, except when I unplugged my keyboard to clean it and re plugged it, my computer didn’t take any inputs from it. I verified the keyboard works by plugging it into a laptop and tried all the usb ports on my PC. The weird thing is that my mouse still works on all the usb ports. Another thing I noticed before this happened is that I tried plugging in a web cam and speakers to my computer, both of which didn’t work. The keyboard, webcam, and speakers turned on when the PC booted up, but turned off after a second.

Windows for home | Windows 10 | Devices and drivers

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Anonymous
2023-10-08T04:37:15+00:00

Hello,

Thank you for your reply and providing Information.

If Keyboard is working in BIOS then it should also be working in Windows , Please try to perform Windows 10 upgrade repair using Windows 10.iso file.

Please see below articles for step-by-step guide.

https://answers.microsoft.com/thread/35160fbe-9...

https://answers.microsoft.com/thread/f13be485-0...

Best Regards,

Prakash

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  1. Anonymous
    2023-10-07T11:02:48+00:00

    Yes I’m able to use my keyboard in the BIOS.

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  2. Anonymous
    2023-10-07T04:27:56+00:00

    Hello,

    Thank you for your reply and providing Information.

    Please turn off your Computer then turn back On after few minutes -> During Boot Go to BIOS -> In the BIOS are able to use Keyboard ?

    Also , Boot your Windows into safe mode and check Keyboard is working in safe mode.

    Best Regards,

    Prakash

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  3. Anonymous
    2023-10-07T02:06:05+00:00

    Yes, I tried to plug it in other ports as I said before. I did find the keyboard on my device manager, but it was in other devices and when I tried to update it’s driver, it said it couldn’t find one. I tried looking on the internet for the driver but couldn’t find one that seemed to work either.

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  4. Anonymous
    2023-10-07T01:58:43+00:00

    Hello,

    Thanks for reaching out! I'm Microsoft user like you.

    I can understand you are facing some issue with keyboard.

    Did you try to connect it on different port on this same computer?

    Also go to Device Manager and see if there any Yellow exclamation mark on any USB device?

    In case of additional questions, reach out back to me, and I will be happy to help and try our best to resolve your issue.

    Best Regards,
    Prakash

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