Hardware error?

Question

Windows 11...Fairly new PC...all up to date.

Every few days I get a few random flashes as the screen seems to stop and start.

Like a a quick blink of the eye.

Reliability History shows the following message......but the message only appears once on the day of the occurrence.

Description

A problem with your hardware caused Windows to stop working correctly.

Problem signature

Problem Event Name: LiveKernelEvent

Code: 193

Parameter 1: 80e

Parameter 2: ffffa3870f41b080

Parameter 3: ffffd1029041a290

Parameter 4: 0

OS version: 10_0_22621

Service Pack: 0_0

Product: 768_1

OS Version: 10.0.22621.2.0.0.768.101

Locale ID: 2057

Any advice please?

Answer 1

You are welcome.

Answer 2

Thankyou.

Answer 3

Hi,

I'm Ahmed and I am here & happy to help.

I apologize for the issue you are experiencing. Please be assured that I will do my best to provide a satisfactory response and assist you with resolving the problem.

We need to get the logs to identify the issue:-

How to Check and View Windows Event Logs

Windows event log location is C:\WINDOWS\system32\config\ folder. Event logs can be checked with the help of 'Event Viewer' to keep track of issues in the system. Here's how:

• Press the Windows key + R on your keyboard to open the run window
• In the run dialog box, type in eventvwr and click OK
• In the Event Viewer window, expand the Windows Logs menu
• Under the Windows Logs menu, you'll notice different categories of event logs—application, security, setup, system, and forwarded events
• Click on one of the event logs to check and view the events recorded under it

I hope this helps! Let me know if you have any further questions or concerns.

Best regards,