Mouse wheel is stuck in click mode (when click it shows a circle with arrows). How do i change it to original scroll mode.

Question

the mouse is stuck in 'click mode' - ie when i roll the wheel nothing happens, but when i click the wheel it changes the cursor to a circle with arrows within it. If i place this circle near the top or bottom of the page the page does start to scroll but i do not seem to be able to control the speed of the scroll (maybe i could but that's not the way i want to scroll).

However i want to go back to using the wheel to scroll - ie i please the cursor on a page and i control the scroll from that point (not from the top or bottom).

I have obviously touched one / a combination of keys to change the way the wheel / cursor / mouse operates but i can't find any detail online as to how to 'reverse' this and go back to how the mouse used to operate.

Do note, i have tried - settings, changing number of lines scrolled, device - install / uninstall, restart laptop after changes made, and a number of other suggestions online but there has been no change.

Hope someone can help and its easy ...

thank you

Answer 1

Hello DaveM121 and thank you for reaching out so quickly.

I have investigated and you were correct, it was a 'hardware issue' - the mouse needed replacing.

All ok now, thanks

Answer 2

HI, I am Dave, I will help you with this.

Most likely, this is caused by a hardware issue, the scroll with wheel and scroll wheel click are two different functions.

If you connect your mouse to another PC, is the scroll wheel working correctly on that PC?