Share via

BSOD Code 139?

Anonymous
2023-10-16T02:08:53+00:00

Hello my current device or laptop suddenly restarts but fortunately not happen again but im fully anxious that it may happen again

can someone helps or answer me what does this means, it really appreciated, TIA

Problem Event Name: BlueScreen

Code: 139

Parameter 1: 1d

Parameter 2: fffff30e29f89890

Parameter 3: fffff30e29f897e8

Parameter 4: 0

OS version: 10_0_22621

Service Pack: 0_0

Product: 768_1

OS Version: 10.0.22621.2.0.0.768.100

Locale ID: 13321

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2023-10-17T09:33:40+00:00

    Hello, Ma. Treffinah Villaruel

    Welcome to Microsoft Community.

    Are you referring to the Bug Check 0x139: KERNEL_SECURITY_CHECK_FAILURE? If that's the case, you can follow the recommendations mentioned here:

    Bug Check 0x139 KERNEL_SECURITY_CHECK_FAILURE - Windows drivers | Microsoft Learn

    You might need to collect the dump files generated during the blue screen and analyze them using the WinDbg program:

    How to enable a Kernel-Mode Dump File - Windows drivers | Microsoft Learn

    How to analyze a kernel-mode dump file by using WinDbg - Windows drivers | Microsoft Learn

    If you're not sure how to do the analysis, you can upload the dump files to OneDrive, and I can assist you with the analysis:

    How to share OneDrive files and folders - Microsoft Support

    Please let us know if you have any other concerns.

    Best regards

    Yuhao Li

    Microsoft Community Technical Support

    Was this answer helpful?

    0 comments