Connecting to remote server outlook.office365.com failed with the following error message

shashidhar joliholi 281 Reputation points
2021-05-25T15:30:14.607+00:00

Hi All,

I have installed the Exchange Online Management V2 2.0.3 version on Windows server 2016. When i tries Connect-Exchange Online gets the prompt for credential and MFA. post that getting following error.

99575-exoerrorpowershell.png

Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Vasil Michev 119.2K Reputation points MVP Volunteer Moderator
    2021-05-25T19:43:01.14+00:00

    Run winrm /quickconfig and make sure your firewall is not blocking connections to Exchange Online (here's the list of IPs/URLs you need to allow: https://learn.microsoft.com/en-us/microsoft-365/enterprise/urls-and-ip-address-ranges?view=o365-worldwide#exchange-online)

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  2. KyleXu-MSFT 26,396 Reputation points
    2021-05-26T09:07:46.32+00:00

    @shashidhar joliholi

    Try to ping "outlook.office365.com" first, make sure you could access this address from your computer.

    Then try to update the version of Exchange Online Management:

    Update-Module -Name ExchangeOnlineManagement  
    

    After that, connect to Exchange online again. Make sure your tenant is worldwide version, if you are using other version of Office 365, you need to connect to it with other command:
    99806-qa-kyle-17-06-46.png


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