Couldnt fix BSOD !

Question

Sometimes My laptop has BSODs, so I've checked events in Event Viewer, it said: "The computer has rebooted from a bugcheck.  The bugcheck was: 0x000000d1 (0x0000000000000068, 0x0000000000000002, 0x0000000000000000, 0xfffff80229b0373b). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: c7e21964-6b39-469e-826a-03638fcc8ae7"

I have checked the memory.dmp with bluescreenview, and the cause of my laptop is "Caused by driver = Wdf01000.sys".

I have up to date my laptop but the Error still occurs.

I ran cmd command "sfc /scannow" with the administrator authorized, and found a corrupt file that the system cannot repair. The logfile in location "C:\Windows\Logs\CBS\CBS.log" said : Found corrupt manifest deployment-7777F028175729AA26AED4FED5FCBEEE2083B95D8F68A33E25498F4F964A9C29, version 10.0.22621.2061, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}

So please help me to fix my laptop. Thank you.

Answer 1

Hi Dave,

Thanks for helping me to fix my Laptop Error.

I've just updated the drivers of both Chipset AMD and Bios.

Now, let's me track my device with any BSOD again.

Answer 2

Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.

https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

https://www.elevenforum.com/t/bsod-posting-instructions.103/

Make sure that share links are available without sign in.

Answer 3

Your minidump file indicates it is the AMD chipset drivers causing the system crashes.

Go to the support page for your PC or Motherboard on the manufacturers website, then from there, download and install the version of AMD chipset drivers they recommend and while there, check for any BIOS update that may need to be installed

Answer 4

Hi, Dave.

Here the file dump of my pc.

100723-20937-01.rar

Please help me to check it.

Thank you.

Answer 5

Hi, I am Dave, I will help you with this.

Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

Open Windows File Explorer.

Navigate to C:\Windows\Minidump

Copy any minidump files onto your Desktop, then zip those up.

Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

Then post the link here to the zip file, so we can take a look for you.