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When will microsoft tech support call us back?

Anonymous
2023-11-15T18:05:17+00:00

I spent last thursday on the phone trying to get a case number. I finally got one and they said that another tech person would be callling us back within 24 to 48 business hours. It has now been more than 48 hours and still no call.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2023-11-16T03:11:12+00:00

    Hi Tammy,

    Welcome to Microsoft Community.

    I'm Hahn and I'm here to help you with your concern.

    It can definitely be frustrating when you're waiting for tech support to get back to you. Sometimes, unexpected delays can occur due to high call volumes or other issues. Have you tried reaching out to them again to inquire about the status of your case? It might help speed things up if you can get in touch with them directly and explain the situation.

    You can also contact Microsoft support online by visiting their website and selecting the product you need help with. They will show you self-help options first, and if you need more assistance, they will connect you with a live chat agent or a phone call. You can access website [Contact - Microsoft Support]

    I hope you get in touch with Microsoft tech support soon. I wish you all the best with your case number. Please let me know if there is anything else I can do for you.

    Your Sincerely

    Hahn - MSFT | Microsoft Community Support Specialist

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