Keyboard issue/problem when typing

Question

I have a weird problem I can't seem to get to the bottom of.

I will be typing on my keyboard when suddenly it stops typing on the screen, the keyboard hasn't actually disconnected or anything because if i hit the windows key it still responds and opens the start menu. It's almost like its tabbing out/deslecting the text box?

However I have to click back into the text box to carry on typing.

There seems to be no consistency with the issue, sometimes it can happen 10 times in a minute and other times it just happens once and not again for an hour or so.

The keyboard is wired and it's not mouse related as it happens with a mouse is unplugged.

I've tried the standard stuff like alternate keyboard, built in troubleshooter and updating/removing/re-installing drivers. To no avail the issue still persists.

Any other ideas or experience with this problem?

Answer 1

In that case you will need to contact you work IT team to get the repair install done.

Answer 2

Hi,

This is not a valid solution as we're using an enterprise build, this is not a personal device issue

Thanks

Answer 3

Please follow these steps:

Download the media creator tool from here : https://www.microsoft.com/en-us/software-downlo...

Install it on your system and run it.

When asked click on upgrade this PC Now.

Follow the steps on the tool this should hopefully resolve this issue.

Answer 4

Hi,

Unfortunately all system files are showing as fine

Thanks

Answer 5

Hello Jake,

I am Jaspreet Singh.

Check for any issues with the system files.

Please run this scan: https://support.microsoft.com/en-us/windows/usi...

Note the results that show up after the 100% mark and make sure you restart your system after the scan.