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Problem with Hot key support.

Anonymous
2023-11-10T14:47:21+00:00

My computer brings me issues. Whenever I want to use the function keys a small empty pop up with a title HP hot key support appears. I cant even increase the volume or brightness right now. What is the solution

Windows for home | Windows 11 | Accessibility

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  1. DaveM121 876.9K Reputation points Independent Advisor
    2023-11-10T16:23:48+00:00

    Hi, I am Dave, I will help you with this.

    The actions associated to the function keys (F1 - F12) are controlled by the PC manufacturer, not by Windows, because those actions vary from PC to PC, so it is a utility installed by the HP that controls them and that probably needs to be re-installed.

    Turn on the PC and repeatedly press the esc key to open the HP Startup Menu.

    Press F10 key to open BIOS.

    Select Advanced menu - System Options.

    Toggle the Launch Hotkeys without Fn Keypress setting to its opposite setting

    Save that setting and restart your PC and check if that solves the problem.

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  2. Anonymous
    2023-11-10T17:32:38+00:00

    Since its an HP have you done the basics and used their update utility for both Drivers & bios?

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