Windows blackout?

Question

I have no images, but while i was doing my normal stuff, my screen randomly fully blacked out and then one of my app icons appared in the cornor and there was very old windows icons appearing too, then it just went to my background with nothing, after i ctrl alt delled, it came back to normal, what happened???? its hard to say what happened but it kinda looked like this. but the icons had a glass and brighter background and were diagonally stretched to the right kind of

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Answer 1

sorry i dont have any notifier on notifications, but anyways normal stuff was just using my broswer, playing games like roblox and geometry dash, and using discord, i dont know hwta could cause this other then a virus

Answer 2

Hello,

I have not heard back from you in 96 hours. If you need further help at this point, please create a new thread to discuss those concerns.

Answer 3

Hello,

I have not received the message from you yet. If there is anything more that I can do for you or if anything is unclear, please do not hesitate to let me know.

Answer 4

Hello,

Thank you for using Microsoft products and posting to the community.

Can you further clarify, "while I was doing my normal stuff"? What were you doing when the issue happened?

Also, are you using your laptop's screen, or using a standalone monitor? Is the resolution you have set the highest one the screen can use?

Please feel free to let me know if you have any further updates, thanks.

Best Regards,

Johann - MSFT | Microsoft Community Support Specialist