Hi,
It was stable until December 10th but I got another crash, what I could do to fix it?
Minidump file: 121023-12234-01.dmp
I've had another BSOD right now, Minidump file: 121223-9140-01.dmp
Thanks.
Critical Event ID 41 with BugcheckCode 307
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
I don't know why but sometimes my pc freezes and then restarts, I'm posting the last two crashes. I want to know why it freezes and fix the issue.
Minidump files: minidumps.zip
Got this error on November 5th, my pc froze and then it restarted.
| EventData | |
|---|---|
| BugcheckCode | 307 |
| BugcheckParameter1 | 0x0 |
| BugcheckParameter2 | 0x501 |
| BugcheckParameter3 | 0x500 |
| BugcheckParameter4 | 0xfffff80111f1d340 |
| SleepInProgress | 0 |
| PowerButtonTimestamp | 0 |
| BootAppStatus | 0 |
| Checkpoint | 16 |
| ConnectedStandbyInProgress | false |
| SystemSleepTransitionsToOn | 5 |
| CsEntryScenarioInstanceId | 18 |
| BugcheckInfoFromEFI | false |
| CheckpointStatus | 0 |
| CsEntryScenarioInstanceIdV2 | 18 |
| LongPowerButtonPressDetected | false |
| LidReliability | false |
| InputSuppressionState | 0 |
| PowerButtonSuppressionState | 0 |
| LidState | 3 |
On November 26th, my pc froze and then it showed the blue screen of death. Event ID 41 aswell.
| EventData | |
|---|---|
| BugcheckCode | 10 |
| BugcheckParameter1 | 0xffffd280ab1b0359 |
| BugcheckParameter2 | 0x2 |
| BugcheckParameter3 | 0x0 |
| BugcheckParameter4 | 0xfffff806168d590a |
| SleepInProgress | 0 |
| PowerButtonTimestamp | 0 |
| BootAppStatus | 0 |
| Checkpoint | 16 |
| ConnectedStandbyInProgress | false |
| SystemSleepTransitionsToOn | 11 |
| CsEntryScenarioInstanceId | 42 |
| BugcheckInfoFromEFI | false |
| CheckpointStatus | 0 |
| CsEntryScenarioInstanceIdV2 | 42 |
| LongPowerButtonPressDetected | false |
| LidReliability | false |
| InputSuppressionState | 0 |
| PowerButtonSuppressionState | 0 |
| LidState | 3 |
Windows for home | Windows 11 | Performance and system failures
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
2 answers
Sort by: Most helpful
-
Anonymous
2023-12-12T09:42:54+00:00 -
DaveM121 891.6K Reputation points Independent Advisor2023-11-30T11:42:14+00:00 Hi, I am Dave, I will help you with this.
Your minidump files indicate it is a virtual driver associated to Avast Security that is causing your PC to crash.
Completely uninstall Avast from your PC using the official removal tool they provide on their website, then wait to test if your system is stable.