Sudden Blue Screen

Question

hello, i was wondering about a problem that i gotten about a blue screen that suddenly happened, after checking on the event viewer so far the whole Error crash says the following "The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000000a (0x0000000000000000, 0x0000000000000002, 0x0000000000000001, 0xfffff8036a88666b). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 09b86ec1-58e3-4606-8859-bdcc27579332."
as i have no idea what this means i thought if someone else knows about this problem that suddenly happened and why it happened too.

Answer 1

Thanks for sharing the file.

The minidump file did not name any driver only indicated memory corruption that usually happens due to driver incompatibility.

To troubleshoot this issue, kindly try the steps below (Skip a step that you have already tried):

If you are overclocking your PC, try running everything (CPU, GPU, system memory) at their stock speeds. See if the issue is still reproducible. Or, turn off XMP profile or set it to Auto.

Download then install the latest version of BIOS & Chipset drivers from the manufacturer's website.

Test the RAM with the free utility MemTest86, then run a full 8 pass scan to test your RAM for physical errors:

https://www.tenforums.com/tutorials/14201-memte...

If you are comfortable of doing so, take all the system memory sticks out, examine them for any obvious defects, and then reseat them into the sockets. Make sure that they are seated properly in their slots. If you have multiple sticks of system memory installed and you suspect one is faulty, one thing to try is to reproduce the issue with only one stick of memory module at a time. This will help you to isolate the faulty module.

If the issue still persists after the steps above, enable the driver verifier and let the computer crash 3 times then disable it and share the newly created minidump file:

https://www.tenforums.com/tutorials/5470-enable...

Please do not hesitate to ask if you need further assistance.

Stay safe.

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Answer 2

Weird, it should let you download it since i made it accessible, if it doesn't work, try with this one instead

https://www.mediafire.com/file/qs9hf0rokdanls5/111423-21140-01.dmp/file

hopefully this one works, as for the driver in question, not sure if it really was one or not otherwise the system would've said that there was a driver update, mostly that i was noticed were only the system updates and that's about it but even those didn't cause a random blue screen.https://www.mediafire.com/file/qs9hf0rokdanls5/111423-21140-01.dmp/filehopefully

Answer 3

I am afraid that I do not have permission to download the uploaded files. Would you please make them accessible?

If it happened only once, probably it was caused by a driver update running in the background but we have to double check it.

Answer 4

Hello, and yeah i got one file from the crash on the minidump folder,

https://drive.google.com/file/d/1szBjIWpUutplp7KP5gEBBADpEF4cnmLZ/view?usp=drive_link

weird thing is, this is the first time this happened and specially out of nowhere too.

Answer 5

Hi May,

I'm Dyari. Thanks for reaching out. I will be happy to assist you in this regard.

Please go to C:\Windows\Minidump and copy any minidump files you find to your desktop. Afterward, share these files through OneDrive or Google Drive so we can analyze them and identify the specific file that's causing the crash.

https://answers.microsoft.com/en-us/windows/for...