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Hi Melvin,
I'm Sumit, here to answer your query at the Microsoft Community.
Right-click Start>Run.
Type in msinfo32 and press enter.
Take a screenshot of the System Summary window and post it in the next reply.
bluetooth glitching Windows 11
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Anonymous
Since I changed my computer for a new one with Win11, my Bluetooth has been stuttering for no reason, additionally, my game controller gets removed from my saved Bluetooth list after I finish using it, making me pair it every time I want to use it again.
I posted this problem at the Feedback hub months ago without an official response from MS.
Note:
My computer is up today, and no other drivers interfere with my Bluetooth connection. Additionally, I found a post about this issue back from in 2021; Thus, this is not an unknown problem on Win11.
Windows for home | Windows 11 | Devices and drivers
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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Anonymous
2023-11-05T12:49:47+00:00 First, might I suggest the game controller is causing a problem? If it is being removed, perhaps Windows is seeing something it doesn't like.
Bluetooth stuttering while playing sound is usually a bandwidth situation. But info about your system and headset might help us find a reason. Make sure you are close enough and if you have external Wi-Fi antenna on your system, that they are connected.