Hi. I'm David, and I'm happy to help you.
Export and send the log for analysis:
- Press "Windows + X" and select "Event Viewer";
- Expand "Windows Logs" and select "System";
- In the "Actions" panel on the right, select "Filter Current Log";
- In "Event level", check the boxes "Critical", "Warning" and "Error" and click on "Ok";
- Again, in the "Actions" panel, select "Save Filtered Log File As" and save in an easily accessible place.
Then upload the file to the cloud (OneDrive, Google Drive, Dropbox, etc...), choose to share it, and get the link.
Post the link to the file here so I can have a look.
I await your reply.