Reboot loop after update fail

Question

Hello everybody ,I hope you are doing fine.

It's been a couple of days and I can not go throught with my update. The system reboots again and again until it just undoes the changes.

Answer 1

Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

Please let me know if you can perform the suggested methods below.

**Run the Windows Update Troubleshooter

https://support.microsoft.com/en-us/windows/win...

**Make sure Windows Update and Background Intelligent Transfer services are available and running.

Press Windows key+R to open Run then type: services.msc

Press Enter to open Services app

Double-click Background Intelligent Transfer Service.

If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart

Double-click Windows Update.

If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart

**Please try to run SFC and DISM to check for any system errors and corrupted files.

https://support.microsoft.com/en-us/windows/usi...

After that, restart your computer

**Reset Windows Update Components

https://www.elevenforum.com/t/reset-windows-upd...

If the issue still persists, please try performing an In-place Upgrade. It will definitely help in resolving update errors. Performing this can repair broken operating system files while your personal files, settings and installed applications will not be removed.

https://answers.microsoft.com/en-us/windows/for...

Few things to check on the PC

**Unplug all external peripherals except for the Mouse, Keyboard, and LAN cable before starting

**Disable or uninstall any 3rd party Anti-Virus program to prevent it from interfering with the upgrade

Kindly let me know if this helps or if you have any further concerns.

Kind regards,

John DeV

Independent Advisor

Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Answer 2

Hi Sacha,

Thank you. Hope everything is good at your end.

I'm glad to hear that the issue is resolved using John's instructions.

Best Regards.

Answer 3

Hello Ramesh!
How are you? You always come to the rescue when I'm in trouble!
Thankfully the issue was resolved thanks to John and You of course.

I hope everything is going great for you and your family, and may God bless your life with peace, love and success!

Sacha

Answer 4

Thank you John, problem solved.

Turns out it was a 3rd party Anti Virus

Best wishes!

Answer 5

Hi Sacha,

Adding to John DeV.

Please upload your CBS logs to OneDrive and share the link here.

• c:\windows\logs\cbs\                   <= Zip and upload all files in this folder.

Additionally, upload the following file:

• c:\windows\INF\setupapi.dev.log

(How-To: Share OneDrive files and folders - Microsoft Support)