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computer randomly going into sleep mode while in use, power settings are fine

Anonymous
2023-10-28T08:51:32+00:00

This started recently, my computer started randomly going into sleep mode while i am using it. I checked my power settings and the turn off display and go into sleep mode are all set to never, i also ran a virus scan and there was nothing. How do I fix this?

Windows for home | Windows 10 | Sleep and Power on, off

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  1. Anonymous
    2023-10-28T09:44:03+00:00

    Hi DenisRodyuk,

    I'm Paul and I'm here to help you with your concern.

    I will recommend the following methods.

    1. Run Troubleshooter

    Open Settings => Update & Security => Troubleshoot => => Run the Troubleshooter.

    1. Use System File Checker to check and fix corrupted system files that may be the cause of the issue. Please refer to the link.

    https://support.microsoft.com/en-us/help/402652...

    1. Reset Power Plan to default.

    >> Open a command prompt.

    >> Copy and paste the command below and press Enter.

    powercfg -restoredefaultschemes

    I hope this helps. Feel free to ask back any questions and keep me posted.

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