Microsoft store error code 0xC002001B (Windows 11)

Question

I was having a problem with installing whatapp through the windows store. I was getting a license registration error.

I tried to repair it through resetting and reinstalling the windows app, but that has just pushed the error onto the installation of the windows store.

Error:

error 0xC002001B: Cannot register the request because the following error was
encountered during the registration of the windows.licensing extension: <Error message string not found>.

AppX Deployment operation failed for package

Microsoft.WindowsStore_22309.1401.5.0_neutral_~_8wekyb3d8bbwe with error0x80073CF6.  
The specific error text for this failure is: error 0xC002001B: 
windows.licensing failed to update critical data for Microsoft.WindowsStore_22309.1401.5.0_x64__8wekyb3d8bbwe.   
Try again and contact the package publisher if the problem persists.   

The command I tried to run through the powershell was:

Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

I appreciate any assistance you could give me.

Answer 1

If the issue still persists, please try performing an In-place Upgrade. Performing this can repair broken operating system files while your personal files, settings and installed applications will not be removed.

https://answers.microsoft.com/en-us/windows/for...

Few things to check on the PC

**Unplug all external peripherals except for the Mouse, Keyboard, and LAN cable before starting

**Disable or uninstall any 3rd party Anti-Virus program to prevent it from interfering with the upgrade

Kindly let me know if this helps or if you have any further concerns.

Kind regards,

John DeV

Independent Advisor

Answer 2

Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

When was the last time it worked properly?

If you have a third-party VPN or Antivirus installed, please try to temporarily uninstall it then check if the issue persists.

Please try changing your Region to United States if it helps.

Please let me know if you have tried the methods below.

**Reset the Microsoft Store cache

Press the Windows Logo Key + R to open the Run dialog box,

type wsreset.exe -i

and then select OK.

Note:

A blank Command Prompt window will open, and after about ten seconds the window will close, and Microsoft Store will open automatically.

**Check the Microsoft Store Install Service

Press the Windows Key + S and type in services.msc.

Find the Microsoft Store Install Service and double click, If the status is Running, right click it then select Restart

If disabled, change it to Automatic, click Start and click OK.

**Please try to run SFC and DISM to check for any system errors and corrupted files.

https://support.microsoft.com/en-us/windows/usi...

After that, restart your computer

**Please try to install the Out of band KB5015020 update from the link below if it helps.

https://catalog.s.download.windowsupdate.com/c/...

Kindly let me know if you have any further concerns.

Kind regards,

John DeV

Independent Advisor

Answer 3

already running unfortunately. Seems like i'm gonna have to go nuclear and just reset my computer

Answer 4

Thank you for updating me with that information. I apologize that the above methods did not resolve the issue.

Please try this if it helps.

Right click on the taskbar then select Task manager

Select Services tab

Find ClipSVC in the list

If the status is stopped, right click it then select Start

Make sure the status is Running

Please check if the issue still persists

Answer 5

Response to each in order:

• Please try changing your Region to United States if it helps.
  • Region is already united states.
• If you have a third-party VPN or Antivirus installed, please try to temporarily uninstall it then check if the issue persists.
  • Why does having any VPN on my computer not even running break the windows store? That seems super malicious.
• Reset the Microsoft Store cache:
  • Done, no change
• Check the Microsoft Store Install Service
  • Was running and restarted, no change
• Please try to run SFC and DISM to check for any system errors and corrupted files.
  • SFC repaired files but did not fix the problem
• Out of band update is for windows 10 and is not applicable to my computer

Honestly I'm super uncomfortable with an application requiring me uninstall unrelated applications in order to work. I'll probably just find a different apps other than windows apps if that turns out to be the problem.