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I am trying to activate a windows 11 license after hardware change, but I am getting an error 0XC004F211. I have been trying to contact Windows support since last week. I received a message that a support agent will contact me, but no one has contact me yet. The request history page shows the following message against my request.
A support agent is being assigned to your request.
Will anyone call or is there any other way to contact support?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Joyce,
I'm Paul and I'm here to help you with your concern.
May I first confirm if you have OEM or Retail license?
The OEM license came preinstalled when you bought the PC and it can't be transferred to a different PC/Motherboard while the Retail license is bought separately and is transferrable.
Thanks.
