Hi, I am Dave, I will help you with this.
You need to find the OEM driver name first before you can delete that driver in Command Prompt
1
In Command Prompt run this command:
pnputil.exe -e
That will produce a list of the drivers, look for that Synaprics driver, you should also see the OEM driver name, it will look something like OEM68.inf note that down (like in the image below)
2
When you have found the OEM name of the driver, run this command (replace XX with the correct number of the driver name)
pnputil.exe –f –d oemXX.inf
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