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Minecraft signing in problems.

Anonymous
2023-10-21T14:48:44+00:00

A few months ago my sister downloaded Minecraft and signed in for free because she already bought it on an Xbox. I am trying to do the same, I bought Minecraft on my Xbox and I got it on my pc but when I click sign in, it tells me to buy it. I don't know what to do.

Windows for home | Windows 10 | Gaming

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  1. Darhyl Amizola 44,120 Reputation points Independent Advisor
    2023-10-21T15:40:08+00:00

    Hey Keane!

    Nice to meet you! I'm Darhyl, an Independent Advisor. I'm sorry you are experiencing this on your Minecraft account. No worries, let me help you sort this out.

    Kindly try to confirm if you are using the same Microsoft account where you have purchased your Minecraft game by signing into account.microsoft.com > then go to Payment and Billing > Order History.

    From there, check if you have the Minecraft game transaction. If you have found the transaction, use the same Microsoft account to log in to Minecraft Launcher.

    If you haven't found the Minecraft game transaction, check your other Microsoft email accounts' Order History.

     

    Please take your time and let me know if it works.

    Best regards,

    Darhyl

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