Wifi Connection Issues

Question

Hello,

Several months back I began experiencing connection issues with my HP Envy x360 laptop, purchased in October of 2020. Often, multiple times during the week, the wifi would cut out and the only way to restore it would be to restart my laptop. I was in a college dorm at the time, so I reasoned that it could simply be the faulty connection on campus. However, now that I'm back home, I still get these disconnection issues. I have looked into several causes, such as checking if my network drivers are up to date, and if there is a power management option that shuts down the PC to conserve power, for which there is none. I have run countless troubleshoots to see if there is an issue yet nothing comes up, and even done a PC reset to see if that solves the problem. I am beginning to suspect it is a hardware problem. Advice and help would be appreciated.

Answer 1

I did what you suggested and selected the MIMO Power Save Mode option yesterday, and I still encountered the same problem today. Oddly enough, my laptop was charging as I used it, somewhere around 80-90% fully charged. I ran the command prompts but I'm not sure how useful they'll be.

Answer 2

Go to the advanced properties of the wireless network adapter, select the MIMO Power Save Mode option, set it to No SMPS.

If the problem persists, try to adjust the Energy Saver on your wireless network card by following the instructions in this guide:

https://www.tenforums.com/tutorials/82794-change-power-saving-mode-wireless-adapters-windows-10-a.html

Note: The guide refers to Windows 10 but the commands via CMD are also valid for Windows 11.

Answer 3

Here it is:

Answer 4

Go to Device Manager, expand network adapters, post a screenshot.