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Microsoft Remote Desktop is not recognizing my computers password

Anonymous
2023-11-20T05:25:17+00:00

I am trying to set up my computer for remote desktop and after allowing it to use remote desktop, every time I try to log into the computer, it keeps giving me an error saying, "the user account did not work". It seems that it is trying to connect. I am trying to figure out what I am doing wrong.

Windows for home | Windows 11 | Settings

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  1. Anonymous
    2023-11-21T12:09:08+00:00

    Hi Michael,

    Have you tried the other suggestion in that same thread which is to create a local user account, assign a password and add that login to remote desktop users?

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  2. Anonymous
    2023-11-20T15:14:48+00:00

    Thank you Jen for your reply.

    I am only able to login to my windows machine via my PIN. I am not sure what the difference is between PIN and password as I only set up a PIN on the laptop. I logged out, rebooted, and I am still having the same problem.

    Any other thoughts?

    Thanks again.

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  3. Anonymous
    2023-11-20T06:05:29+00:00

    Hello! I'm Jen, and I'd be happy to help you out with this issue.

    I'm sorry to hear you're experiencing this issue. Please try the solution posted on the following thread which also worked for many users having the same issue with Remote desktop connection. Let me know if this works for you as well. Thank you.

    https://answers.microsoft.com/en-us/windows/for...

    I hope this information helps. If you have any questions, please let me know and I'll be glad to assist you further.

    Best Regards!

    Jen :)

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