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update error 0x800700b7

Anonymous
2023-09-06T18:45:31+00:00

I'm trying to update my dell latitude 7940 to widows 11 when it downloads and restarts it gives me this error .I've tried everything on google and even went to a repair shop and could not solve it .does anyone know how to solve this.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2023-09-06T19:57:34+00:00

    i could not find command promt.

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  2. Anonymous
    2023-09-06T19:38:10+00:00

    it didn't work

    here is the new setup logs https://we.tl/t-aruS7RKqEw

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  3. Ramesh 176.5K Reputation points Volunteer Moderator
    2023-09-06T19:16:01+00:00

    Thanks. The log ended abruptly without an error code, as if the setup host had crashed (and no crash dump was available).

    Please open the "C:\windows\minidump" folder and see if any dumps were created on 2023-09-06. If so, share the dumps here.

    Open systempropertiesadvanced.exe and click "Settings" under "Startup and Recovery".

    Configure the dialog as in the screenshot below. i.e., uncheck "Automatically restart", select "small memory dump", and click OK.

    #

    Do a clean boot as explained here → How to perform a clean boot in Windows - Microsoft Support. Reboot and re-run Windows 11 Setup using the instructions here → How to run In-place upgrade in Windows 11 - Microsoft Community..

    If the setup doesn't succeed, please share the fresh setup logs.

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  4. Anonymous
    2023-09-06T18:53:50+00:00

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  5. Ramesh 176.5K Reputation points Volunteer Moderator
    2023-09-06T18:49:28+00:00

    To determine the reason for the failed setup process, please share your setup logs.

    • Open the "C:$WINDOWS.~BT\Sources" folder.
    • Select the two folders, "Panther" and "Rollback" (if present).
    • Copy the two folders to the desktop and Zip them.
    • Upload the zip file to OneDrive/Dropbox/WeTransfer.
    • Share the download link here.

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