Hi, good day! I'm Jerico T., I understand that you're having some issues right now, I'll do my best to help you with your concern.
Please try to create a new user profile with admin privileges and check if the same issue will appear. Click the link below for the steps.
https://support.microsoft.com/en-us/windows/cre...
Will wait for your update.
Regards,
Jerico T.