Network Share Folder Keeps Asking for Network Credentials Even Though Credentials Are Already Saved in Credential Manager

Question

I am running into an issue where Windows is asking me to input the network credentials to a network shared folder. I have ensured that "remember credentials" has been checked on when inputting these credentials, yet every day I try to access the network share, I get a prompt to input my credentials. I verified that the credentials are saved in credential manager, and the same username and password are used. I'm not sure if this is an issue with the PC hosting the network share or if this is an issue in the client side. I will say that I have 5 computers, and this will happen to a few of the computers out of the 5.

Answer 1

Hi OXYpreme,

Thank you for using Microsoft products and posting to the community.

We fully understand the inconvenience that the problem has caused and that the current situation can be frustrating. However, Microsoft has several forums where users can share and communicate with each other, posting topics on specialized forums can provide support from experts familiar with the field, and could also engage other users to communicate and share various ideas and suggestions.

Answers Community provides basic technical support for systems or software, primarily for individual and home users. Your current problem involves Network sharing, which is beyond our support. This is because it involves complex network environment issues. It's best suited for publishing to Microsoft Learn (English only), which aims to support more advanced users like you.

Here is a link to the forum where you can raise specific scenarios and share your idea to help solve the problem. You can click "Ask a question", there are experts who can provide more professional solutions in that place.

Windows 11 - Microsoft Q&A

Your understanding is greatly appreciated! I hope you stay safe and sound.

Sincerely

Mavis - MSFT | Microsoft Community Support Specialist