Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.
Please take a screenshot of the issue and post it in your next response. Note: Don't include any personal information or sensitive data.
https://answers.microsoft.com/en-us/feedback/fo...
Kind regards,
John DeV
Independent Advisor