Failed windows 10 update forcing into a loop

Question

Hello,

I have a Lenovo Ideapad 310 that got stuck on an update from 2019,once the update was downloaded i would let it install but the installation stayed ongoing for 3 days straight then it proceeded to attempt to restart (i don't recall if that happened or if i manually shut it down),and ever since then the laptop would not let me shut down or restart without attempting to install the download forcing me to put it to sleep,which seems to have let the pc slow down and now it is stuck on an indefinite loop of booting up,showing the lenovo logo,going to the next screen saying 'getting windows ready do not turn off device' staying on for a short duration,then a coinflip of going into the log in screen or the laptop attempting to restart again.

Start up repair does not solve the issue and i do not think that a short term fix will help,is there a way to delete the update files/stop the pc from attempting to install the failed update?i restored the pc to a set point or whatever it is called,redownloaded the update and attempted to install it but it still failed,is there a long term solution?

Answer 1

Hi AhmedSami8,

I'm Paul and I'm here to help you with your concern.

I will recommend that you try to repair Install Windows with an In-place Upgrade to fix the system.

You can follow the guide from the link below.

https://www.tenforums.com/tutorials/16397-repai...

I hope this helps. Feel free to ask back any questions and keep me posted.

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