Hi Jeremy,
I'm Paul and I'm here to help you with your concern.
I will recommend the following solutions.
- Install the latest Windows updates.
- Update or Rollback the audio driver in the Device Manager.
Open Device Manager >> click sound, video and game controllers >> right- click your Audio driver >> click Update Driver.
If the system says that you have the latest driver installed. Try to Roll back the driver. Right-click your Audio driver >> click Properties >> click Driver tab >> click Roll back driver.
- Uninstall the currently installed driver then download and install the available driver from the PC manufacturer's website.
- Run Windows troubleshooter.
Open Settings => System => Troubleshoot => Other troubleshooters => Audio => Run.
I hope this helps. Feel free to ask back any questions and keep me posted.