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Firmware Update Error Code?

Anonymous
2023-09-09T23:14:39+00:00

To keep it brief:

Got an optional update through Windows update for a Firmware Update to my Micro-Star motherboard (MSI laptop). It downloaded, Installed, and, after a few restarts, was good to go.

My question is that after the Installation I went into Device manager to check version numbers and found the error event shown below: with a device starting error.

My main questions are should I be concerned and is this an issue? The laptop seems to be functioning normally. Guidance is appreciated.

Firmware 1.0.0.15 for the update.

0xC00000E5 for the problem status

Windows for home | Windows 11 | Devices and drivers

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10 answers

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  1. Anonymous
    2023-09-10T21:11:33+00:00

    I'm tempted to either disable the firmware through device manager or uninstall it from windows update: but I don't want to cause accidental bricking of the machine if I do.

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  2. Igor Leyko 110.6K Reputation points Independent Advisor
    2023-09-10T19:55:00+00:00

    And you may try to update a BIOS from MSI site.

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  3. Igor Leyko 110.6K Reputation points Independent Advisor
    2023-09-10T19:52:22+00:00

    Please show this event details, maybe there will be some clue.

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  4. Anonymous
    2023-09-10T02:16:49+00:00

    I think your looking at older events.

    I'm talking the event at the bottom of the list in the second screenshot.

    Not third from the bottom which was an event from June months ago.

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  5. Igor Leyko 110.6K Reputation points Independent Advisor
    2023-09-10T00:51:33+00:00

    Hi,

    My name is Igor, it's a pleasure for me to help others and I'll do all my best to help you.

    Please note, there is later event "device started". So this error was interim, and after that your device was started and normally operated.

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