Server 2016 Essentals takes hours for normal reboot

Ri_Ro 1 Reputation point

Hello, we have a Server 2016 Essentials as a ESXi 7 VM with 48 GB RAM, 3,5 GHz CPU and SSD RAID.

It works pretty good, if they started. But if we want to reboot them, we must wait one or more hours. We only see the Windows logo with circle.

Trying, sfc /scanow, DISM, chkdsk, systemstartup, but no improvment. I read some threats about problems with windows updates, but no normal reboot.

Windows Server 2016
Windows Server 2016
A Microsoft server operating system that supports enterprise-level management updated to data storage.
2,321 questions
Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
11,754 questions
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5 answers

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  1. Dave Patrick 426.2K Reputation points MVP

    What happens if you unplug the network cable and reboot?

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  2. Ri_Ro 1 Reputation point

    looks like the same

  3. Dave Patrick 426.2K Reputation points MVP

    Anything in the event logs? Is this a new problem? Also please run

    Dcdiag /v /c /d /e /s:%computername% >c:\dcdiag.log
    repadmin /showrepl >C:\repl.txt
    ipconfig /all > C:\dc1.txt

    then put unzipped text files up on OneDrive and share a link.

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  4. Andy YOU 3,061 Reputation points

    HI RiRo-5615,

    1.Please type the following commands to stop Windows Update Services and then hit Enter after each one:
    net stop wuauserv
    net stop cryptSvc
    net stop bits
    net stop msiserver
    net stop TrustedInstaller
    Next, type the following command to rename SoftwareDistribution Folder and then hit Enter:
    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    ren C:\Windows\System32\catroot2 catroot2.old

    2.Please check if the issue symptom still exist in a clean boot (refer to windows 10 steps) environment if it is possible.
    How to perform a clean boot in Windows

    3.If the problem persist, please type the following command to start Windows Update Services back and hit Enter after each one:
    net start wuauserv
    net start cryptSvc
    net start bits
    net start msiserver
    net start TrustedInstaller

    If the Answer is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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  5. Dave Patrick 426.2K Reputation points MVP

    Just checking if there's any progress or updates?

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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