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Help unlocking a SSD, BitLocker key missing

Anonymous
2023-08-28T19:17:43+00:00

Hi all,

I have a Dell laptop I bought in 2017 which I am having issues with and does not show up on the list of devices on my Microsoft account.

How can I find it so the I can get the key for BitLocker and unlock the SSD?

II am trying to savage my data from the SSD.

Thanks

Windows for home | Windows 10 | Devices and drivers

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  1. MR_MEOW 3,541 Reputation points
    2023-08-29T11:04:31+00:00

    Yep you can try to send it to a data recovery specialist. I am not too sure about bitlocker but I do believe that the hard drive should be in the original laptop to try to unlock. I never tried to read a bit locked hard drive on a docking station though. How is the hard drive attached to your computer right now? Is the locked drive a partitioned hard drive or is the whole C drive locked. Tnx

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  2. Anonymous
    2023-08-28T19:59:22+00:00

    Hi, H. I'll be happy to assist you today.

    Sorry to know you're experiencing this BitLocker issue.

    Please check the following article about Finding your BitLocker recovery key in Windows:

    https://support.microsoft.com/en-us/help/453047...

    If those suggestions don't help you, there isn't another way to locate BitLocker key.

    Please, let me know if that responds to your question or if you need any further assistance.

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