NETLOGON Event ID 5816 & 5817

chris ME 1 Reputation point
2021-05-26T20:02:27.687+00:00

Hello everyone

We're experiencing some authentication issues with our 2k19 exchange servers.

id 5817: "Netlogon has failed an additional 129 authentication requests in the last 30 minutes. The requests timed out before they could be sent to domain controller \server.ourdomain.local in domain OURDOMAIN. Please see http://support.microsoft.com/kb/2654097 for more information."

the result is that outlook clients lost their connection to exchange server, and is automatically solved after 10 minutes.
we are facing the problem 1x / week

Any ideas how to solve it?

Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
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3 answers

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  1. Dave Patrick 426.2K Reputation points MVP
    2021-05-26T20:09:18.32+00:00

    You may need to tweak the MaxConcurrentApi
    https://learn.microsoft.com/en-us/troubleshoot/windows-server/windows-security/performance-tuning-ntlm-authentication-maxconcurrentapi

    --please don't forget to Accept as answer if the reply is helpful--

    1 person found this answer helpful.

  2. Dave Patrick 426.2K Reputation points MVP
    2021-05-31T12:51:56.017+00:00

    Just checking if there's any progress or updates?

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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  3. SSRao 1 Reputation point
    2021-12-06T07:49:27.863+00:00

    Hi, I also having same issue with my sql server running on win2kR2 but MaxConcurrentApi is not present
    should I configured it and edit the value

    Netlogon has failed an additional 7 authentication requests in the last 30 minutes. The requests timed out before they could be sent to domain controller \server.ourdomain.org in domain. Please see http://support.microsoft.com/kb/2654097 for more information.

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