Windows 11 update issue

Question

Windows 11 I've been attempting to update it for several days. It also indicates that updates are available, but every time I click the update button, it remains stuck at 0% download progress (see attached image). It occasionally displays a "Retry" or error message. But the majority of the time, it simply remained at 0% of the download. I also tried the troubleshooting option, but it didn't solve the problem.

How can I solve this issue?

Answer 1

Perform an In-place Upgrade, by performing an in-place upgrade, you will clean up the system which may help resolve some troubles with the system.

This will not affect your files and programs, everything will be the same after the procedure

The purpose of this procedure is to clean all the corrupted files and replace them with fresh new ones from an ISO file so as I said it will not affect your files and programs.

Visit the site below to start downloading the Media Creation Tool

https://www.microsoft.com/en-us/software-downlo...

For further instructions, refer to this link (The process will be explained step by step in this link), Proceed from the "Option Two: Repair Install Windows 11 using ISO or USB Installation Media" section

https://www.elevenforum.com/t/repair-install-wi...

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Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Answer 2

Now this is showing this error message:

Answer 3

Thank you for your reply,

Kindly download the update that is compatible with your Windows manually from here

https://www.catalog.update.microsoft.com/Search...

If this does not work,

Open the Command Prompt as an administrator.

Copy each command below, then press Enter after each command.

SFC /scannow

DISM /Online /Cleanup-Image /CheckHealth

DISM /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /RestoreHealth

Please disable any 3rd party security software that you have to ensure that those applications are not blocking the installation of updates.

Restart your computer and run the update again.

If this does not work,

Please follow our Microsoft Agent | Moderator Lavenia A's answer to guide you on how to fix the issue

https://answers.microsoft.com/en-us/surface/for...

Answer 4

Hello,

I have tried those commands you gave, but they don't work. Now it shows like this and gets stuck at 2%.

Here is the Windows Edition screenshot:

Answer 5

Hi there,

I'm Amr, an independent advisor.

Go to Settings > System > About.

On the About page, scroll down to the “Windows Specifications” section, could you share a screenshot of your Windows edition?

In the meanwhile, reset Windows Update components manually

Open the Command Prompt as an administrator.

Copy each command below, then press Enter after each command.

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

Restart your computer.

Best Regard

Amr