Windows task view and crashes

Question

I'm encountering several issues with my Windows computer. Firstly, I've been experiencing frequent freezing and crashing of applications, which disrupts my work. Additionally, I've encountered error code 0xc000005 during some of these crashes. Another problem is that my Task View button is unresponsive and not functioning as it should. To make matters more complicated, I can't run the DISM or SFC commands to fix these issues. Whenever I attempt to use these commands, I encounter errors or they don't work at all. I'm seeking assistance to resolve these issues. Any help would be greatly appreciated.

Answer 1

Hi, and thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

I understand the issue you have, nothing to worry I am here to help, and just to confirm can you still use the affected device? if so, we need to analyze the error, can you please check if you have minidump files on the PC so that we can further examine what is the root cause of the issue?

Press Windows key + E (To open file explorer)

Click "This PC" > then follow the file path:

C:\Windows\Minidump

Copy the Minidump files and save them to another location like Desktop or Documents.

Then please upload it to Cloud storage like OneDrive or any cloud storage you are using and please share the shareable link here.

To upload and share the link using One Drive:

Go to this link: https://onedrive.live.com/ then upload the file.

Then provide the shareable link by following the steps from this link: https://support.microsoft.com/en-us/office/shar...

Note: If you cannot see minidump files, can you please check the System logs on the PC so that we can further examine what is the root cause of the issue?

To do this kindly follow the steps from this link:

https://www.yourwindowsguide.com/2017/12/how-to...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Then please upload it by following the steps from the link.

Let me know how it goes and I hope that helps.

Bernard

Answer 2

when clicking the file it says it has errors

Answer 3

hey i could not get a dump but I did find this : Faulting application name: explorer.exe, version: 10.0.19041.3393, time stamp: 0x0bf928ad

Faulting module name: WindowsInternal.ComposableShell.Experiences.Switcher.dll, version: 10.0.22621.2215, time stamp: 0xb06968b1

Exception code: 0xc0000005

Fault offset: 0x0000000000155abe

Faulting process id: 0x2240

Faulting application start time: 0x01d9e1f4d0e749fc

Faulting application path: C:\WINDOWS\explorer.exe

Faulting module path: C:\Windows\ShellComponents\WindowsInternal.ComposableShell.Experiences.Switcher.dll

Report Id: c063b60a-8a0e-4007-8262-3cfe48ea2c36

Faulting package full name: 

Faulting package-relative application ID:

Answer 4

Sure thank you so much.

Answer 5

I will as soon as possible;)