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Cannot update: Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.397.536.0) Install error - 0x80070643

Anonymous
2023-09-07T13:42:43+00:00

HelloCould someone help when they have a moment? I'm not technically inclined, however, I follow instructions pretty well.I have: Run the Troubleshooter, Restarted the Computer (64Bit), Downloaded mpam-fe.exe (won't install)Run this batch:cd %ProgramFiles%\Windows Defender MpCmdRun.exe -removedefinitions -dynamicsignatures MpCmdRun.exe -SignatureUpdateGot this error:Microsoft Windows [Version 10.0.22621.2215] (c) Microsoft Corporation. All rights reserved. C:\Windows\System32>cd %ProgramFiles%\Windows Defender C:\Program Files\Windows Defender>MpCmdRun.exe -removedefinitions -dynamicsignatures Service Version: 0.0.0.0 Engine Version: 0.0.0.0 Starting Dynamic Signature removal.Failed! Error 0x800106ba Service Version: 0.0.0.0 Engine Version: 0.0.0.0 CmdTool: Failed with hr = 0x800106ba. Check C:\Users\ansel\AppData\Local\Temp\MpCmdRun.log for more information C:\Program Files\Windows Defender>MpCmdRun.exe -SignatureUpdate Signature update started . . . Service Version: 0.0.0.0 Engine Version: 0.0.0.0 ERROR: Signature Update failed with hr=0x800106ba CmdTool: Failed with hr = 0x800106ba. Check C:\Users\ansel\AppData\Local\Temp\MpCmdRun.log for more information C:\Program Files\Windows Defender>MpCmdRun.log for more information *** - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - M p C m d R u n : C o m m a n d L i n e : M p C m d R u n . e x e - r e m o v e d e f i n i t i o n s - d y n a m i c s i g n a t u r e s S t a r t T i m e :  T h u  S e p  0 7  2 0 2 3 0 5 : 4 9 : 3 7 M p E n s u r e P r o c e s s M i t i g a t i o n P o l i c y : h r = 0 x 1 S t a r t : M p R e m o v e D e f i n i t i o n s ( A l l : 0 , E n g i n e : 0 , F a s t P a t h : 1 ) S e r v i c e V e r s i o n : 0 . 0 . 0 . 0 E n g i n e V e r s i o n : 0 . 0 . 0 . 0 S t a r t i n g D y n a m i c S i g n a t u r e r e m o v a l . E R R O R : M p R o l l b a c k S i g n a t u r e f a i l e d w i t h h r = 0 x 8 0 0 1 0 6 b a F a i l e d ! E r r o r 0 x 8 0 0 1 0 6 b a S e r v i c e V e r s i o n : 0 . 0 . 0 . 0 E n g i n e V e r s i o n : 0 . 0 . 0 . 0 M p C m d R u n . e x e : h r = 0 x 8 0 0 1 0 6 b a . M p C m d R u n : E n d T i m e :  T h u  S e p  0 7  2 0 2 3 0 5 : 4 9 : 3 7 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - M p C m d R u n : C o m m a n d L i n e : M p C m d R u n . e x e - r e m o v e d e f i n i t i o n s - d y n a m i c s i g n a t u r e s S t a r t T i m e :  T h u  S e p  0 7  2 0 2 3 0 6 : 1 6 : 5 4 M p E n s u r e P r o c e s s M i t i g a t i o n P o l i c y : h r = 0 x 1 S t a r t : M p R e m o v e D e f i n i t i o n s ( A l l : 0 , E n g i n e : 0 , F a s t P a t h : 1 ) S e r v i c e V e r s i o n : 0 . 0 . 0 . 0 E n g i n e V e r s i o n : 0 . 0 . 0 . 0 S t a r t i n g D y n a m i c S i g n a t u r e r e m o v a l . E R R O R : M p R o l l b a c k S i g n a t u r e f a i l e d w i t h h r = 0 x 8 0 0 1 0 6 b a F a i l e d ! E r r o r 0 x 8 0 0 1 0 6 b a S e r v i c e V e r s i o n : 0 . 0 . 0 . 0 E n g i n e V e r s i o n : 0 . 0 . 0 . 0 M p C m d R u n . e x e : h r = 0 x 8 0 0 1 0 6 b a . M p C m d R u n : E n d T i m e :  T h u  S e p  0 7  2 0 2 3 0 6 : 1 6 : 5 4 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - M p C m d R u n : C o m m a n d L i n e : M p C m d R u n . e x e - S i g n a t u r e U p d a t e S t a r t T i m e :  T h u  S e p  0 7  2 0 2 3 0 6 : 1 6 : 5 4 M p E n s u r e P r o c e s s M i t i g a t i o n P o l i c y : h r = 0 x 1 S t a r t : M p S i g n a t u r e U p d a t e ( ) S e r v i c e V e r s i o n : 0 . 0 . 0 . 0 E n g i n e V e r s i o n : 0 . 0 . 0 . 0 C a l l i n g M p U p d a t e S t a r t E x w i t h o p t i o n 0 x 1 U p d a t e s t a r t e d U p d a t e c o m p l e t e d w i t h h r : 0 x 8 0 0 1 0 6 b a E R R O R : S i g n a t u r e U p d a t e f a i l e d w i t h h r = 0 x 8 0 0 1 0 6 b a M p C m d R u n . e x e : h r = 0 x 8 0 0 1 0 6 b a . M p C m d R u n : E n d T i m e :  T h u  S e p  0 7  2 0 2 3 0 6 : 1 6 : 5 4 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Windows for home | Windows 11 | Security and privacy

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  1. Sumit D - IA 169K Reputation points Independent Advisor
    2023-09-09T08:35:52+00:00

    Thanks.

    When the update is offered, you can hide this update using the following troubleshooter tool:

    Download Windows Updates Troubleshooter Tool from Microsoft

    https://download.microsoft.com/download/F/2/2/F...

    Click on "Hide updates" option and you'll be able to hide the desired update given in the list.

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  2. Anonymous
    2023-09-08T04:14:30+00:00

    Thanks, just ran it. Still did not update.

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  3. Sumit D - IA 169K Reputation points Independent Advisor
    2023-09-08T01:33:51+00:00

    Thanks. Yes, it is.

    Please use this instead, which is more advanced.

    Reset Windows updates in Windows 10/11

    http://www.yourwindowsguide.com/2015/12/windows...

    Make sure you run the script as an administrator.

    Disclaimer:

    Content in the above blog is written by a former Windows Insider MVP so it is safe. Do watch out for the ads.

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  4. Sumit D - IA 169K Reputation points Independent Advisor
    2023-09-07T14:15:10+00:00

    Hi Ansel,

    I'm Sumit, here to answer your query at the Microsoft Community.

    The error code means a FATAL error. Does the PC have any 3rd party antivirus installed?

    Please keep us posted.

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  5. Anonymous
    2023-09-07T14:25:28+00:00

    Thank you for the reply.

    Spybot has installed been for at least two years, it is not turned on. It's not caused an issue before. I use it 3 to 4 times a year.

    Side note: I could not get my initial message to format like a normal email, nor would the photo that was uploaded appear?

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