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Blue screen errors help

Anonymous
2023-09-19T11:23:26+00:00

When my computer goes into sleep mode and sometimes on start-up I get blue screen errors which include,

IRQL NOT LESS OR EQUAL

KMODE EXCEPTION NOT HANDLED

SYSTEM SERVICE EXCEPTION NTFS.sys

For context I recently upgraded from Ryzen 5 3600 to Ryzen 7 5800x3d, the new CPU was second hand some of the pins in the corners were slightly bent which I straightened. For the CPU upgrade I also had to upgrade the BIOS on my B450M motherboard, which I installed the latest version of.

I've tried updating windows, manually checked my drivers for updates, ran SFC and check disk which repaired some files, and installed a fresh BIOS file.

My PC also refused to turn on 2 days ago and the CPU and DRAM LEDs on my motherboard were on. To fix I had to remove one of my RAMs, I can still use them both but they can't be used in dual channel otherwise the PC doesn't turn on.

here is a link to all my dmp files, https://www.dropbox.com/scl/fi/jb2po9e1ezqegyzvc2whu/dmp-files.zip?rlkey=3pklz0ihi0kqe345pi6nb47ba&dl=0

Windows for home | Windows 10 | Performance and system failures

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