Share via

Error 0x8007000A

Anonymous
2023-09-08T16:04:16+00:00

I have been trying to upgrade my WindowsApps but I've consistently run into the above error stating that installation failed.

I've tried:

  • Booting in safe mode to install
  • Using the ISO file to upgrade
  • Using the media creation tool
  • SFC /scannow
  • Disabling antivirus software 
  • Updating everything prior to upgrading 
  • Running restore health and disk checks
Windows for home | Windows 11 | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

3 answers

Sort by: Most helpful
  1. Anonymous
    2023-09-10T17:41:16+00:00

    Hello 啟雲赵 I’m Renderthegreat and I might be able to fix your pc

    What you need

    A usb stick that has at least 14GB and you feel comfortable formatting (deleting) and a disk drive with at least 20GB

    1. Download the media creation tool from https://support.microsoft.com/en-us/windows/create-installation-media-for-windows-99a58364-8c02-206f-aa6f-40c3b507420d
    2. insert your usb/disk
    3. Use the media creation tool to create a new installation of windows
    4. Go to your settings and select privacy/security select recovery then choose advanced startup and click restart now
    5. Click use a usb/disk to start windows
    6. Wait for it to start and select your language and select next
    7. Select I don’t have a installation key
    8. Select your main disk then select new
    9. Install windows on the new disk partition
    10. Follow the install instructions
    11. When you get to the new windows installation you should be able to see your normal installation as well

    Open the sxs folder in the windows directory

    13.use a tool to compare the sxs with your other installation and replace them and try to boot your usual version and type sfc /scannow repeat the until your pc sfc works I advise you create a copy before you modify them with the other windows installation

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2023-09-09T07:33:43+00:00

    Hello oscar 啟雲赵.

    Welcome to Microsoft Community.

    Regarding to your information I assume that you can't upgrade your WindowsApps because error code 0x8007000A.

    It seems that you have try almost all troubleshooting steps to solve this problem even use the ISO file to upgrade.

    Did all apps can't update or specific apps can't update, this looks like a server issue.

    First, try to change the DNS.

    1. Click windows+R and type ncpa.cpl
    2. Click on the name of the network you are currently connected to, open the Network Status window, click Properties, and double-click

    Internet Protocol version 4 (TCP/IPv4) in the Network Properties window. 3.

    1. Manually set the DNS servers to "4.2.2.1" and "4.2.2.2" and restart the computer to see if the problem is solved.

    After that maybe you can try clearing all update caches with the following commands and see if that helps and try resetting the Microsoft Store as well.

    Run CMD as administrator enter these commands one by one:

    net stop wuauserv
    net stop bits
    net stop cryptsvc
    net stop msiserver

    rd /s /q c:\Windows\SoftwareDistribution
    rd /s /q %temp%
    rd /s /q c:\Windows\temp
    rd /s /q c:\Windows\System32\catroot2

    net start wuauserv
    sc config wuauserv start=auto
    net start bits

    sc config bits start=auto
    net start cryptsvc
    sc config cryptsvc start=auto
    net start msiserver

    sc config msiserver start=auto
    

    After that Press win+R after that enter the wsreset.exe

    Restart the computer check whether it works.

    If there is anything not clear, please do not hesitate to let me know.

    Best Regards,

    Tommy-MSFT | Microsoft Community Support Specialist

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2023-09-09T08:49:19+00:00

    I had tried the method what you provided, but it didn't work.(The App called"Screenshots and sketches")

    Was this answer helpful?

    0 comments No comments