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Unknown Device - Location 22

Anonymous
2023-08-03T18:39:50+00:00

Hello!

I have an unknown device that I am not able to install/reinstall or figure out what is going on.

This is the Hardware IDS : USB\ASMEDIAROOT_Hub&VID1B21&PID2142&VER01166101

The device appears under "other devices" called "unknown Device".

I tried to install and reinstall the drivers via windows updates, manual updates via MB manufacture site, and third party driver downloader apps but still no luck.

I also get this USB plug in and unplug sounds playing consistently every now and then. (Which is annoying so I turned the sounds off for now)

Hardware Details:
Windows 11 Pro Version 22H2
MSI X299 PRO (MS-7B94)
Intel Core i9 10900X processor @3.70GHz
64GB DDR4 Ram
Radeon RX 580 gpu

Note: This issue is new as I just built this PC and installed all the softwares fresh.

Any help on how to go about with this would be appreciated.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2023-09-08T01:19:56+00:00

    Hello Fred!

    Thanks for your response!

    I have updated the BIOS and Chipsets drivers.

    All my USB ports seem to be working. I only have my Mouse, Keyboard, and wireless headphone connected via USB.

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  2. Anonymous
    2023-08-03T19:22:02+00:00

    Hello nigel_2677

    My name is Fred.

    Did you update the bios and chipset too?

    All your USB ports are working?

    Do you have any charger or device connected to a USB port?

    Best Regards,

    Fred

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