Windows 11 upgrade failed

Question

Hello,

we are trying to upgrade Windows 10 machines to Windows 11, but independently of the method used, they keep failing with a BSOD "Driver Verifier DMA Violation".

I've checked the C:$WINDOWS.~BT\Sources\Panther\ScanResult.xml and don't have any driver that could stop the migration.

![](https://learn-attachment.microsoft.com/api/attachments/7a72969b-5d0d-49ec-b7af-a43cabca4424?platform=QnA"https://pastebin.com/jHc2Mpfv" title="pastebin.com" rel="ugc nofollow">2023-08-31 11:17:48, Error MOUPG CMoSetupOneSettingsHelperT<cla - Pastebin.com

Any help will be usefull.

Thank you

Answer 1

Hello

I have the same problem. You can find my logs here.

Answer 2

Hi Claudio,

I'm Sumit, here to answer your query at the Microsoft Community.

Share the files through Onredrive - pastebin is difficult to interpret.

Let us check the following Logs to investigate why the upgrade to Windows 11 failed. Use a File sharing Website like Onedrive to share the files and post the link in the next response.

C:$Windows.~BT\Sources\Panther: File named Setupact.log records actions in the downlevel and SafeOS phase. As the log can be very large, the setup also creates a file named "Setuperr.log" that only has information about the errors encountered by the Setup to narrow the source of the problem.

C:$Windows.~BT\Sources\Rollback: File named Setupact.log records what happened after the update failed and Windows rolled back to Windows 10. The starting portion of the file may explain what happened and why the update failed.

Supplementary logs if present:

1. Device Install Log in C:/$Windows.~bt\Sources\Rollback\setupapi\setupapi.dev.log
2. Setupmem.dmp present in C:$Windows.~BT\Sources\Rollback if the PC BSODed during the process.

These folders may be hidden, so you need to either show the hidden files or paste the path in the Run Dialog box.

How to share diagnostic files/logs on the Microsoft community

https://answers.microsoft.com/en-us/feedback/fo...