Pc lagging bad

Question

Please Help

I don’t know much about computers.

I tried putting new ram (32GB(4X 8GB) DDR3L/DDR3 1600MHz) in my pc and after that my computer became super laggy and its performance is unstable. I thought the new ram wasn’t working out so I took them out and put back the old ram (16GB (4X 4GB) DDR3 1600 MHz) but now my pc is still unstable. My FPS fluctuates from 1- 20…

I checked to make sure I didn’t knock any cables loose but everything seems to be where it was. I reset my whole computer and switched my operating system windows 10 from my HDD to my SSD and still no fix.

-Intel Core i7 4790k

-Gigabyte Motherboard- Z97X-SLI-CF

-NVIDIA GeForce GTX 1050 Ti

-PSU Rosewill 80+ Bronze arc-650

Answer 1

Hi, and thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

I understand the issue you have, there is nothing to worry I am here to help, as per checking and analyzing the event files you have, there are general errors on the event files, moreover, kindly follow the steps below for us to fix the issue:

Method 1. Clean install GPU driver.

This process will delete older entries of the display and replace them with compatible ones, Kindly follow the steps from the link below:

https://nvidia.custhelp.com/app/answers/detail/...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Method 2. Do clean boot:

A “clean boot” starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program.

• In the search box on the taskbar, type msconfig and select System Configuration from the results.
• On the Services tab of System Configuration, select Hide all Microsoft services, and then select Disable all.
• On the Startup tab of System Configuration, select Open Task Manager.
• Under Startup in Task Manager, for each startup item, select the item and then select Disable.
• Close Task Manager.
• On the Startup tab of System Configuration, select OK. When you restart the computer, it's in a clean boot environment.

Troubleshooting reference: https://support.microsoft.com/en-us/help/929135...

Method 3. Run memory diagnostic tool: The memory diagnostic tool is a RAM test to check if there are any issues with RAM.

• Press Windows key + R then type in mdsched.exe hit OK then restart the device.

Let me know how it goes and I hope that helps.

Bernard

Answer 2

System Events.evtx

http://speccy.piriform.com/results/hdmp7OCHLd1gafK3AcVDDoT

Answer 3

Hi Andyrodriguez1,

I'm Paul and I'm here to help you with your concern.

Can you share the System Event logs?

>> Open Event Viewer.

>> Click Windows Logs.

>> Right-click System.

>> click "Save all events as"

>> Select location, name the file, and click Save.

>> select "Display Information for these languages ", click English and click OK.

>> Upload the saved log file to OneDrive and share the link here.

You should also check the Realibilty History.

Thanks.