The number of printers is increasing

Question

Hello. I have rds, windows server 2019. Each time you log into the server, the number of printers increases by 1.
Why is this happening and how can I fix it?

Printers mapping by GPO from print server.

Answer 1

Hi,

Let's follow the steps below.

First of all, please back up the problematic server and registry key.

https://support.microsoft.com/en-us/topic/how-to-back-up-and-restore-the-registry-in-windows-855140ad-e318-2a13-2829-d428a2ab0692

1.Manually remove all printers from the control panel.

2.Download PSExec and run the following script in PowerShell as administrator to remove existing obsolete entries: (place pstools in this path: C: \ temp \ PSTools \ Psexec.exe)

Start-Process -FilePath cmd.exe -Verb Runas -ArgumentList '/k C:\temp\PSTools\Psexec.exe -I -s powershell.exe'
Remove-Item -Path "HKLM:\SYSTEM\CurrentControlSet\Enum\SWD\PRINTENUM*" -Recurse
Remove-Item -Path "HKLM:\SYSTEM\CurrentControlSet\Control\DeviceClasses*" -Recurse
Remove-Item -Path "HKLM:\Software\Microsoft\Windows NT\CurrentVersion\Print\Providers\Client Side Rendering Print Provider*" -Recurse

PsExec v2.34
https://learn.microsoft.com/en-us/sysinternals/downloads/psexec

3.Configure the registry key and restart the terminal server 2019, finally we can check the result.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Providers\Client Side Rendering Print Provider\RemovePrintersAtLogoff
Value = 0

4.Some Window Server 2019 Terminal Servers need to install the latest update to fix this issue.

If the answer is helpful, please click "Accept Answer" and upvote it.

Best regards

Answer 2

Hi,

Please provide details about the printer deployment group policy configuration for windows server 2019.
Computer Configuration
computer Configuration\Policies\windows settings\deployed printers
computer Configuration\preferences\control panel settings\printers
User Configuration
user Configuration\Policies\windows settings\deployed printers
user Configuration\preferences\control panel settings\printers

Look forward your reply and have a great day!

Best Regards

Answer 3

I think possibly you hit the same underlying problem as this one so the remote desktop see it as different print target. See if his shared steps to fix that helps you too.

Answer 4

Hi,

For better clarity and to assist you better I would require more information regarding this:

• Please provide details about the printer deployment group policy configuration for windows server 2019.
  Computer Configuration
  computer Configuration\Policies\windows settings\deployed printers
  computer Configuration\preferences\control panel settings\printers
  User Configuration
  user Configuration\Policies\windows settings\deployed printers
  user Configuration\preferences\control panel settings\printers
• Please provide the model of the printer.

Look forward your reply and have a great day!

Best Regards

Answer 5

Hi.

• Policy from print-server. For User.
• KYOCERA