WHEA ID 46

Question

Recently upgraded my PC: Ryzen 5800x, MSI b550 Tomahawk, GTX 1660ti, G Skill Ripjaws 3600 hz 32G, samsung 990 pro 2tb, Cooler Master 600W. I have updated my BIOS and drivers, and have been getting the BSOD WHEA-UNCORRECTABLE_ERROR.

Going into my event viewer I see:

A fatal hardware error has occurred.

Component: Memory

Error Source: Machine Check Exception

The details view of this entry contains further information.

I have attempted looking into my dump files with WinDbg Preview to no avail. Attached are my three most recent DMP files.

https://drive.google.com/file/d/1XW77txk5IO76e-9OkCN4VV4q1g26Rrhy/view?usp=sharing

Answer 1

Update:

After a clean install of windows, and reinstallation of drivers, I was able to game for about 3 hours yesterday and had no BSOD's. Sadly today they have returned with a vengeance but with a new, and hopefully the root, error: HYPERVISOR_ERROR (20001).

Thank you again for you help up to this point.

Edit: https://drive.google.com/file/d/1hlZ8ZGZ9bvHlKJnRXLwuRRVrvpd7hW7K/view?usp=sharing

Answer 2

Sorry if it didn't help.

I will now recommend that you clean uninstall the Nvidia driver using DDU(https://www.guru3d.com/files-details/display-dr...) and then install an older/different version from the Nvidia support site.

I hope this helps. Feel free to ask back any questions and keep me posted.

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Disclaimer: There are links to non-Microsoft websites.

The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

Answer 3

Paul Navera,

Thanks for the response,

I downloaded the most up to date BIOS and Ryzen 5800x drivers, and confirmed that I had no overclocking on.

Unfortunately I am still getting the same WHEA_UNCORRECTABLE_ERROR with AuthenticAMD minidump.

If you have any other ideas please let me know!

Thanks

Answer 4

Hi MailmanLLC,

I'm Paul and I'm here to help you with your concern.

The minidump files point to "AuthenticAMD.sys" which is the AMD CPU driver.

I will recommend that you update the Chipset driver and BIOS to the latest version.

Also, turn off any overclocking settings.

I hope this helps. Feel free to ask back any questions and keep me posted.