Issue regarding EventID 41 and BugCheckCode 270

Question

<Event xmlns="**http://schemas.microsoft.com/win/2004/08/events/event**">

• <System> <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" /><EventID>41</EventID><Version>9</Version><Level>1</Level><Task>63</Task><Opcode>0</Opcode><Keywords>0x8000400000000002</Keywords><TimeCreated SystemTime="2023-08-01T18:55:34.1591610Z" /><EventRecordID>12548</EventRecordID><Correlation /><Execution ProcessID="4" ThreadID="8" /><Channel>System</Channel><Computer>GameLaptop</Computer><Security UserID="S-1-5-18" /></System>
• <EventData> <Data Name="BugcheckCode">270</Data><Data Name="BugcheckParameter1">0x17</Data> <Data Name="BugcheckParameter2">0xffffffffc00002b6</Data> I had found another person with the same issue, but the answer to that question isn't working for me. I have tried downloading the newest update of my graphics card, but it tells me an error occured. Idk what else I can do, anyone got any tips?

Answer 1

Hi Mark,

My name is Igor, it's a pleasure for me to help others and I'll do all my best to help you.

Did you turned off your PC forcibly by holding power button pressed? if not, Kernel-Power 41 (63) error mostly means the problem with power supplying. Can you replace power supply unit for checking? It may mean problems with power management in BIOS or motherboard too.

And you may try to turn off all CPU power saving modes in BIOS (different C states) to check if the problem is in motherboard.

See some details at https://docs.microsoft.com/en-us/windows/client...