bsod help

Question

Keep getting bsods. Just got one a few minutes ago as I was creating this post. Here is a pic of my msinfo and a link to my minidumps. I didn't start getting these errors until I upgraded to a 4071ti and Alienware oled. I do not have another graphics card to check if this is the problem. I've also upgraded my ps to a darkpower 13 1000w.

Link to mini dump:

https://1drv.ms/u/s!AkOw0-DOmIdwgZwy2D2bdyfhr38MZQ?e=kcL82E

Link to system specs https://1drv.ms/t/s!AkOw0-DOmIdwgZw2uudfCbnlzg1rkw?e=ZgPKXT

Answer 1

Sorry for the delay in reply.

One of the minidumps indicates "memory_corruption". This may be due to a problem with your RAM.

Check the memory using the Windows Memory Diagnostic tool.
Save all open jobs and close applications, as you will need to restart your computer.

1. Open Start, type Windows Memory Diagnostic, and select it from the list of results;
2. Select "Restart now and check for problems (recommended)";
   After finishing the tests, Windows will start. The details of the problems found will be displayed. If there are no errors, the message "No memory errors were detected" will be displayed.

If Windows Memory Diagnostics doesn't detect any issues, I suggest also using the free MemTest86 tool for a deeper scan.
https://www.memtest86.com/download.htm
MemTest86 may take some time to perform the test. Therefore, I suggest doing it at a suitable time for you.

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Standard Disclaimer: There is a link to a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Answer 2

So my crashes continue. I've did a clean install. Updated all my other drivers. I'm going to include the most recent dumps. https://1drv.ms/u/s!AkOw0-DOmIdwgZw8b9tGI_AX90kVMg?e=aFgklb l of the

Answer 3

Sorry for the delay in reply. I've been offline.

No. The two most recent minidumps do not mention any drivers.

The minidump that mentions the driver "dxgmms2.sys" is dated August 28th. But it seems relevant to your case.

Answer 4

Was it the latest minidump from today?

Answer 5

Hi Carl.

I'm David, and I'm happy to help you.

One minidump mentions the driver "dxgmms2.sys" as the cause of the crash. It's usually a problem with the graphics card driver.

Doing a clean install of the driver usually resolves the issue.

Download the latest driver for your graphics card from the Nvidia website. Then, use the free DDU tool to remove the current driver. Then, install the latest driver using the installer you downloaded.

DDU: https://www.guru3d.com/files-details/display-dr...

Nvidia driver download: https://www.nvidia.com/Download/driverResults.a...

See if the system will work stable after this.

Feel free to ask back any questions.

________________________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.