Laptops and cell phones have a single combo audio jack and it requires a trrs mic.
Desktop computers with 2 separate audio jacks require a trs mic.
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The Problem
Alright so, ever since I bought this PC I noticed the microphone does not work, at all. I tried the microphone on my cellphone but it worked perfectly. [Background sound suppression, distance detecting, quality, everything.] I assumed it's a problem in the headphone jack or drivers.
Everytime I try my microphone on the recorder it just gives me a weird static sound instead of my voice.
Attempts to fix
System Info
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Raed,
I'm Paul and I'm here to help you with your concern.
I will first suggest that you run Windows Troubleshooter.
Open Settings >> Update and Security >. Troubleshoot >> click Recording Audio >> click Run the troubleshooter.I hope this helps. Feel free to ask back any questions and keep me posted.
I tried to troubleshoot it multiple times before but it never detects any problems, the only problem it detects is audio enhancements didn't load which people told me to disable because it sometimes interferes with the input.
I read the manual. It was in spanish. I don't know Spanish. Is your microphone 🎙️ plugged into the pink port on the back?
I'm very sorry for the late response, I completely forgot this post even existed and my microphone is still having problems.
It's connected to the front port on the case.
Hi Raed,
I'm Paul and I'm here to help you with your concern.
I will first suggest that you run Windows Troubleshooter.
Open Settings >> Update and Security >. Troubleshoot >> click Recording Audio >> click Run the troubleshooter.
I hope this helps. Feel free to ask back any questions and keep me posted.
I read the manual. It was in spanish. I don't know Spanish. Is your microphone 🎙️ plugged into the pink port on the back?