Games not matchmaking but internet is fine

Question

Games not matchmaking but internet is fine

Anonymous

I recently purchased a new gaming laptop and I have been encountering issues while trying to download and play games like apex legends, Fortnite and other games.Whenever I attempt to play,I receive error messages indicating matchmaking error or server connection problems , strangely my internet seems to be working fine in other applications,I tried various methods to try fixing it like restarting router,flushing DNS,restarting, disabling and enabling the internet,I would appreciate your assistance in fixing this problem

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2 answers

Answer 1

Anonymous

it still not working

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Answer 2

Hi, my name is Anderson Souza, I hope I can help you with your issue.

How recently did this problem start?

Check if your system already has all the latest updates installed, go to Start menu > Settings > Windows Update, check and apply all updates.

After installing the pending updates and restarting the computer, go back to the same Windows Update screen, click Advanced Options > Optional Updates, apply the optional updates, and restart the PC.

Also, ensure your apps are up to date. Check the proper procedures at the link below:

https://support.microsoft.com/account-billing/s...

Check if the problem persists.