some system files are missing which Windows Update failed and Windows Service couldn’t run successfully

Question

I tried to update my windows but it was failed, and I tried the troubleshooter but it shows It could not identify the problem.

the reason of updating my windows is trying to install VS 2022 community version, but It raises a popup error as below

Error 2: DISM.exe Failure.

We have encountered an error while trying to run DISM.exe: a Windows tool to ensure that we have all the required Windows features and updates needed.

the log file show the below :

Something went wrong with the install. You can troubleshoot the package failures by: 1. Search for solutions using the search URL below for each package failure 2. Modify your selections for the affected workloads or components and then retry the installation 3. Remove the product from your machine and then install again If the issue has already been reported on the Developer Community, you can find solutions or workarounds there. If the issue has not been reported, we encourage you to create a new issue so that other developers will be able to find solutions or workarounds. You can create a new issue from within the Visual Studio Installer in the upper-right hand corner using the "Provide feedback" button. ================================================================================ Package 'Microsoft.Net.4.8.KB5003304,version=4.8.4375.6,chip=x64,machinearch=x64' failed to install. Search URL https://aka.ms/VSSetupErrorReports?q=PackageId=Microsoft.Net.4.8.KB5003304;PackageAction=Install;ReturnCode=2 Details Command executed: "C:\WINDOWS\system32\dism.exe" /online /quiet /norestart /add-package /packagepath:"C:\Users\AKTI2020\AppData\Local\Temp\a769e9f7-d422-44a1-93e0-67dc379c9495\Windows10.0-KB5003304-x64-NDP48.cab" /logPath:"C:\Users\AKTI2020\AppData\Local\Temp\dd_setup_20230602145607_185_Microsoft.Net.4.8.KB5003304.log" /LogLevel:4 Return code: 2 Return code details: The system cannot find the file specified. Log C:\Users\AKTI2020\AppData\Local\Temp\dd_setup_20230602145607_185_Microsoft.Net.4.8.KB5003304.log Impacted workloads .NET desktop development (Microsoft.VisualStudio.Workload.ManagedDesktop,version=17.6.33605.316,productarch=x64) Visual Studio core editor (Microsoft.VisualStudio.Workload.CoreEditor,version=17.6.33605.316) Impacted components .NET Framework 4.8 development tools (Microsoft.Net.ComponentGroup.4.8.DeveloperTools,version=17.6.33605.316) .NET Framework 4.8 targeting pack (Microsoft.Net.Component.4.8.TargetingPack,version=17.6.33605.316) Visual Studio core editor (Microsoft.VisualStudio.Component.CoreEditor,version=17.6.33605.316)

Answer 1

Please try the registry fix in this article. If that doesn't help, download my ssudiag.vbs script from GitHub (right-click → "save link as" and save the vbs file to desktop). Run ssudiag.vbs. Once it completes running, open your %TEMP% folder and upload the file "%temp%\ssudiag.txt" to OneDrive.

Answer 2

Ok, the servicing modules are probably broken, and this was expected. Please upload and share the logs on OneDrive/WeTransfer/Google Drive. The VS 2022 installer log is not required.

Answer 3

Log files

Answer 4

Deployment Image Servicing and Management tool

Version: 10.0.19041.572

Error: 2

An error occurred while attempting to start the servicing process for the image located at C:.

For more information, review the log file.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

Answer 5

Hi Issa,

Please run the following command from the admin Command Prompt:

• DISM.exe /Online /Cleanup-image /ScanHealth

If you get the error code 2 (or any error), please post it here:

After DISM completes, do the following:

Zip and upload the contents of the following folders to your OneDrive and share the link here:

• CBS logs: c:\windows\logs\cbs\
• DISM log: c:\windows\logs\dism\

Also, upload the full VS 2022 installer log.