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Hi!, I want to add an SSL certificate with my custom domain, but it says
Hostname not eligible for App Service Managed Certificates creation. Ensure that your domain www.mahmudx.com has an active CNAME record which is set to mahmudx.azurewebsites.net.
and
Hostname not eligible for App Service Managed Certificates creation. Ensure that your domain mahmudx.com has an A record which is set to 20.43.132.130.
But, I've added the CNAME and the A record in my domain's DNS. Here is a screenshot -
How to resolve this issue?
Here are some additional info -
My App Service plan is B1.
Just checking in to see if the below responses helped answer your question. If it did, please don’t forget to click "Accept the answer" and Up-Vote which might be beneficial to other community members reading this thread.
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Thanks,
Siva
Yea, I can bind SSL with the www subdomain and CNAME but the issue remained the same for the base domain and the A record. So I can't accept the answer. Thanks.
The two records you are referring to are set as "Proxied" in Cloudflare, and Azure cannot accept them in that way.
Modify your Cloudflare settings and then try again.
I turned off the proxy and the result was the same.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 59%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Thanks for asking question! Once you have entered the correct values, then make sure you bypass the Cloudflare. This is required to add the custom domains to the Azure App service. The proxy status must be grey.
Check this blog on CONFIGURE A DOMAIN FOR AN AZURE APP SERVICE USING CLOUDFLARE | Credit damienbod
Let us know If issue remains.
Disclaimer: This response contains a reference to a third-party World Wide Web site. Microsoft is providing this information as a convenience to you.
I think I've mentioned that
I turned off the proxy and the result was the same.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 80%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
If you want to keep using Cloudflare Proxy I think your best bet is to generate an Origin SSL certificate within Cloudflare and install this onto the web app, as it seems App Service Managed Certificate is only supported when the DNS points directly to Azure (not via Cloudflare)